Refund policy

RETURNS & REFUNDS

We take great care to deliver you exceptional wines. In the unlikely event you are not completely satisfied with your purchase of Tin Shed wines, please contact us on 0418 658 685 or via email to hello@tinshedwines.com, offering full details so that we can resolve the issue in an expedient manner.

Upon taking receipt of your wine, please note that we do not offer refunds on the basis of changed mind, or the purpose for its purchase no longer required (ie. event cancellation).

Should you receive a product that is different to that ordered, please contact us at your earliest convenience with as much detail as possible. We will endeavor to resend the product initially ordered. Should the ordered product no longer be available, we will work through the following options with you:

• Provide you with an alternate product from our range to the value of the original order / items, or

• We provide you with a refund to the value of the original order / items.